In short: What personal data we collect, why, how long we keep it and your rights.
Who we are
Trancemedia Technologies Pvt. Ltd., founded in 2010 (“Trancemedia”, “we”), is responsible for personal data collected through this website. Address: 124 K1, WAPDA Town, Lahore, Pakistan. Privacy contact: contact@tmtpk.com.
What we collect
- Details you send us: name, work email, organisation, phone (optional), country and your message.
- Your choices on this website, such as cookie settings.
- Basic technical data needed to run the website securely, such as IP address and browser type.
Why we use it
- To reply to your enquiry and arrange the meeting you asked for.
- To prepare proposals and manage our business relationship.
- To keep the website secure and prevent misuse.
We do not sell personal data, and we do not use it for unrelated marketing without your consent.
Legal basis
Depending on where you are, we rely on steps you ask us to take before a contract, our legitimate interest in responding to business enquiries, our legal obligations, or your consent (for optional cookies).
Who receives it
- Our staff who handle your enquiry.
- Trusted service providers (hosting, email, CRM) under contract: To be added.
- Authorities, only where the law requires it.
How long we keep it
Enquiries that do not lead to a project are deleted after 24 months. Client records are kept for the length of the contract plus any period the law requires. See our Data Retention Policy.
Your rights
Depending on your location, you can ask to access, correct or delete your data, object to or restrict its use, and withdraw consent. Contact our privacy contact above. You may also complain to your data protection authority.
International transfers
Our providers may process data in other countries. Where required, we use appropriate safeguards such as contractual protections.